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Public Adjuster

A public adjuster is a claims adjuster who represents policyholders in the process of settling a claim. Public adjusters manage, evaluate, and settle claims on behalf of policyholders, negotiating with insurers to determine insurer liability and claims settlements. 

 

What Are Public Adjuster Licensing Requirements? 

Licensing requirements for public adjusters are similar to those for producers and may include background checks, pre-licensing education, licensing exams, continuing education, and renewals. 

However, because they represent policyholders, public adjusters face a unique licensing landscape:

  • License: Some states license public adjusters separately from independent adjusters. Additionally, some states prohibit public adjusters from acting simultaneously as independent adjusters due to potential conflicts of interest. 
  • Appointment: Public adjusters are generally not required to be appointed by insurance carriers. Instead, some states authorize public adjusters through self-appointment processes or affiliation with a licensed public adjusting firm. Appointment requirements vary by state. 
  • Claims Authority: Because public adjusters represent policyholders, they do not have the authority to authorize claim payments. As part of the claims management process, they may work directly with an independent adjuster, company adjuster, or other insurer representative.

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