From State Examiner to InsurTech: What the Industry Gets Wrong About Compliance, Fraud, and Producer Oversight
The insurance industry is evolving more rapidly than ever before. New platforms, digital distribution models, and AI-driven workflows are reshaping how we sell, service, and regulate insurance. However, amidst all this innovation, one truth remains unchanged:
Compliance, fraud prevention, and producer oversight are still the cornerstones of a reliable insurance ecosystem.
Yet, these are also the areas where the industry continues to underestimate risks.
Drawing on my experience as a former state examiner, an insurance licensing coordinator, and credentialed insurance education and regulatory compliance subject matter expert (CIC, CRM, CFE), I’ve seen firsthand where InsurTech excels and where it unintentionally creates new vulnerabilities.
Here are the biggest misconceptions I see today.