Laura Crowell, Author at Agenzee

Laura Crowell, CPSR

Insurance Licensing Administrator

Laura Crowell is a seasoned insurance professional with over 25 years of experience specializing in agency contracting, licensing, and appointment management. As Insurance Licensing Administrator at Agenzee, Laura brings her hands-on industry experience to the development of technology that helps insurance organizations and professionals manage licensing, contracting, appointments, compliance, and related operational processes more efficiently.

With a background in education, a P&C license, and a CPSR designation, Laura understands the importance of clear communication, effective training, and organized, reliable information. She works closely with customers and internal teams to identify opportunities to improve processes, strengthen the user experience, and make insurance technology more practical for the people who use it every day.

Laura is passionate about helping simplify the administrative complexity of insurance operations and supporting technology that brings information, processes, and people together. Her goal is to help insurance professionals spend less time managing administrative processes and more time focused on the work that matters.

Latest articles

License Management

Wyoming Moves Business Entity Services Online

Small changes to a state’s licensing process can have a big impact on the day-to-day work of a licensing team. Wyoming is making one of those changes this fall by moving several business entity services from paper submissions to an online process. Beginning November 1, 2026, the Wyoming Department of Insurance will no longer accept paper forms for business entity voluntary surrender, name change, or address change requests.

Adjuster Licensing

Maryland Public Adjuster Reciprocity Requires Extra Attention

Reciprocity can make non-resident licensing easier, but it is not universal. In Maryland, Public Adjuster licenses have specific requirements that multi-state licensing teams need to understand. The Maryland Insurance Administration maintains a list of jurisdictions whose public adjuster licenses are not reciprocal with Maryland. Applicants from these jurisdictions must meet Maryland’s resident licensing requirements, including passing the Maryland Public Adjuster examination. Existing licensees must also comply with Maryland’s continuing education requirements when preparing for renewal.

License Management

Better Compliance Starts with the Right Access

Compliance governance involves more than knowing whether a producer holds an active license or whether an appointment has been completed. It also includes how licensing information is managed, who has authority to make changes, and whether an organization can determine who performed an action when questions arise. In a busy licensing department, several people may work with the same producer records, application documents, appointment requests, and compliance tasks. When everyone has broad access to the same information and functions, it can become difficult to distinguish responsibilities or determine whether a change was appropriate. Role based permissions provide a way to establish those boundaries. By assigning access according to job responsibilities, organizations can support daily operations without giving every employee unrestricted control over licensing and appointment activities.

License Management

Iowa Adds a Fingerprinting Requirement for Certain Non-resident Producers

When managing insurance licenses across multiple states, it is easy to assume that a non-resident applicant who already holds an active license in their home state can follow the standard application process. Iowa is introducing a change that makes fingerprinting requirements an important requirement for non-residents. Effective November 13, 2026, Iowa will require fingerprinting for certain non-resident insurance producer applicants. If a licensee’s resident state does not require fingerprinting for the same license type, they will be subject to Iowa’s fingerprinting rules. Licensing teams should consider the applicant’s resident state fingerprinting requirements when preparing an Iowa non-resident producer application.